FAQ

modec connect is a simple and smart monitoring system designed for manual valves. The system comprises three main components:

• Phone App: Allows for convenient on-the-go monitoring and control of valve operations from your smartphone.
• Web App: Provides a comprehensive dashboard for detailed analysis, reporting, and remote management of valve systems from any web-enabled device.
• Smart Sensor: Captures and transmits real-time data, ensuring accurate monitoring of valve performance.

modec connect makes your manual valves connected and communicative. The system allows you to:

• Digitize your network to centralize all valve-related data

• Track and ensure compliance for every valve operation

• Transition from reactive maintenance to preventive maintenance to minimize unplanned production downtime and emergency interventions

Download the application from the App Store and Google Play (link + QR code)

Or contact us at sales@modecconnect.fr

No, the modec connect system functions as an integrated unit, and its components cannot be separated.

The modec connect system sensor is specifically designed to be compatible only with Modec equipment. This ensures seamless integration and optimal performance when used with Modec's high-quality tools and machines.
For more information about Modec equipment, please visit the official modec website.

modec connect offers precise and comprehensive measurement capabilities through its LTN67 sensor. The sensor can accurately measure the following parameters during operation:

• Torque and dynamic speed: real-time measurement and recording

• Number of turns: counts and differentiates the number of turns performed in each direction, providing detailed insights into usage patterns and operational cycles

• Rotation direction: detects and indicates rotation direction.

Geolocation is managed via the app.

modec connect products come with a one-year warranty to ensure your satisfaction and peace of mind.

For any technical support needs, please contact us at:
Email: sales@modecconnect.fr
Our dedicated support team is ready to assist you with troubleshooting, product inquiries, and any other technical issues you may encounter.

Yes, the modec connect system requires regular maintenance to ensure optimal performance. The maintenance requirements for the sensor are as follows:

• Calibration: The sensor must be calibrated once a year to maintain accuracy and reliability.
• Additional calibration: If the sensor experiences a fall or significant impact, it must be recalibrated to ensure proper functioning.

Regular calibration helps maintain measurement accuracy and ensures sensor longevity. For detailed maintenance instructions, please consult the user manual or contact our technical support team.

You can calibrate your modec connect sensor at one of our authorized distributors. To find a distributor near you, please check the map on our website.

To access the modec connect system, please contact our team to receive your credentials:
Email: sales@modecconnect.fr
Our team will help you set up your account and provide you with the necessary credentials.

If you need to reset your password, follow these steps:

• Go to the authentication page.
• Click on the "Forgot Password" link.
• You will receive a password reset link at your registered email address.
• Follow the instructions in the email to create a new password and regain access to your account.

All data is stored in a highly secure database and crypted for enhanced protection.

You also have the option to request the deletion of your data. For more information, please consult our data privacy policy.

You can find the user guides in the Resources section of our website, as well as video tutorials in the ‘modec connect Web App Resources List’ section.