Service and support

Once you’ve got the right product, you need to make the most of it.

We, at modec, are definitely result-oriented, and we’re ready to help you in the preparation, design and implementation of your solution. Be it a question, a service, a technical support or a training, we remain at your service.

In addition, we are committed to offer the shortest and most reliable lead time for delivery.

Welcome to a world of services, welcome to the modec world !

More than 80% of our production today is exported to the five continents.Our industrial processes enable us to assemble all our standard products in a short and reliable time frame:
- 3 days only for air motors orders
- 2 to 4 weeks for portable valve actuators orders We can ship your products to you in a few days only, wherever you are

Should you have a technical question,or issue for which you need assistance ?
our team is at your service to help you. Contact us !

modec guarantees its products during a 12 months period. We will replace or repair all parts acknowledged as defective by our departments. The goods should simply be returned to modec, enclosing a detailed description of the problem and the warranty certificate.

Offre logistique

modec exporte aujourd’hui 80% de sa production sur les 5 continents. Notre organisation industrielle nous permet de fabriquer l’ensemble de nos produits standard dans des délais aussi courts que fiables :
- 3 jours pour fabriquer une commande de moins de 10 moteurs
- 1 ou 2 jours de délais de livraison en France, moins d’une semaine dans la plus grande partie du globe

Assistance technique

Vous avez une question technique, un projet particulier pour lequel vous souhaitez une assistance ?

our team is at your service to help you. Contact us !

Garantie

modec garantit ses matériels pendant une période de 12 mois.

Nous remplacerons ou réparerons dans les meilleurs délais toutes les pièces renvoyées (avec description détaillée de la panne constatée et numéro de série) et reconnues défectueuses par ses services.